Professional Uncapping Tank - 40"

The castors that were shipped with the unit do not swivel. They were designed to swivel but the manufacturing process appears to have been defective and they don't swivel. It is disappointing and irritating when something new is purchased and I am left to remedy the defects. its an hour round trip to the hardware store and $50.00 to buy castors that work as they should. it does not make sense to me why a company would make a nice unit and then ship it with difunctional wheels.
The screw that the frames pivot on when uncapping likes to work its way out. I noticed on your website video that you redesigned uncapping tank by welding the point on the cross bar. It seems o me that if Hillco was aware of the issue, and assuming Hillco has a tig welder because I am assuming Hillco manufactures these items, that it would be very easy for Hillco to put a tig weld on the screw so that it does not spin its way down or out. Even if its not easy, it would certainly be a lot easier for Hillco to remedy this design flaw than putting the customer in position to find a local shop to weld it.

I have not tried using the other items we purchased from Hillco yet. Honestly I am reluctant to do so because I know I will become aggravated when I find stupid little things were left for me to resolve.

I sized this to go with the new Hilco Extractor I purchased this year. The parts were all there and was easy to assemble. Design and quality look great. Only holding to a 4 star until I get to use this spring.

Have not had a chance to use it yet.

I got the uncapping tank and assembled it. Everything went together very easy. It didn't have and scratches or dents.

The tank is well designed and functional. Material thicknesses are adequate and the legs are easy to assemble. There were some material handling dents on the lid and on one of the end walls that appear to have occurred during the manufacturing process.